Refund Policy

1Refund Eligibility

You are eligible for a refund if you meet ALL of the following conditions:

• Request is made within 7 days of your original purchase date
• This is your first purchase of PMTAcore
• Your account has not violated our Terms of Service
• You provide a valid cryptocurrency wallet address (BTC or LTC) to receive the refund

2Refund Method & Processing Fee

Due to cryptocurrency transaction fees and processing costs, a 2% processing fee will be deducted from your refund amount.

3How to Request a Refund

To request a refund, please follow these steps:

1. 1

   Send an email to our support team

   Email: support@pmtacore.com

2. 2

   Include the following information:

   • Your order/transaction ID
   • Email address used for purchase
   • Reason for refund request
   • Your BTC or LTC wallet address
3. 3

   Wait for confirmation

   We'll review your request and respond within 24-48 hours

4. 4

   Receive your refund

   Once approved, refunds are processed within 5-7 business days

4Non-Refundable Situations

Refunds will NOT be granted in the following situations:

• Request made after 7 days from purchase date
• Account has been suspended for Terms of Service violations
• Previous refund has already been issued for your account
• Unable to provide a valid cryptocurrency wallet address
• Fraudulent or abusive refund requests